Assistant Operation Manager / Manager (Integrated Banking Services Division)
Core
Validate and authorize banking transactions including account openings, payments, and information maintenance while ensuring operational efficiency and regulatory compliance.
Role type
Assistant Operation Manager / Manager (Integrated Banking Services)
Builds
Operational workflows, system requirements, and training materials for back and front office staff.
Domain
Banking / Financial Services / Operations
Required skills
Transaction validation, account operation, ATM operation, IPO business processes, regulatory governance, risk awareness, data reporting, process workflow development, user acceptance testing, training delivery, MS Office proficiency, bilingual communication (English/Chinese).
Preferred skills
Knowledge of Personal Data Privacy Ordinance, Anti-Money Laundering Ordinance, branch banking operations.
Technologies
MS Word, Excel, PowerPoint, Chinese typewriting.
Responsibilities
Check account opening documents, handle and override transactions, rectify operational errors, validate payment transactions, assist in updating operation guidelines, prepare training materials, supervise production lines, and report irregularities.
Seniority
Mid-level, hands-on IC