Officer, Collections, Risk Management Group
Core
Manage delinquent accounts and execute collection strategies to minimize credit losses and maximize recovery for a bank.
Role type
Senior IC collections officer (risk management)
Builds
Collection strategies and payment plans for delinquent accounts
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
negotiation, financial analysis, regulatory compliance, database management, stakeholder collaboration
Responsibilities
Contact customers to negotiate payment plans, assess customer financial situations for restructuring, ensure compliance with policies and regulations, collaborate with credit risk and legal teams, maintain accurate records of interactions, monitor portfolio performance