Direct Contract, Field Collector, Risk Management Group
Core
Conduct field visits to customers to collect payments and provide accurate information on behalf of the bank's Risk Management Group.
Role type
Field Collections Specialist
Builds
Cash flow recovery for the bank
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
customer negotiations, collections processes, fraud investigation, code of conduct compliance, productivity target achievement
Preferred skills
banking industry experience, independent work, quick adaptation to new systems
Responsibilities
Conduct customer visits based on assignment, inform supervisors of suspected fraud, implement code of conduct in collection activities, achieve productivity and team targets