1-Year Bank Direct Contract, Group Early Intervention & Workout Account Manager, Risk Management Group
Based in Singapore
Core
Manage a portfolio of delinquent cases and Non-Performing Loans (NPLs) for the IBG 4 Credit Program to maximize recovery and reduce overdues.
Role type
Account Manager (Risk Management)
Builds
NPL resolution and recovery outcomes
Domain
Banking / Credit Risk
Deliverable
client delivery
Required skills
NPL management, collection process execution, negotiation, loan rescheduling, enforcement coordination, regulatory compliance, database management
Preferred skills
Banking experience, customer service, knowledge of financial products
Responsibilities
Perform calls to delinquent customers, assess rescheduling/settlement requests, negotiate repayment terms, obtain approval for loan recall/write-off, work with lawyers and valuers for collateral disposal, liaise with Credit Insurers, update system/database
Seniority
Junior, hands-on IC