Assistant Vice President, Regional Sales Manager, Consumer Banking Group
Core
Lead and manage a team of Service Managers to deliver exceptional customer service and drive operational excellence within the Consumer Banking Group.
Role type
Senior IC regional sales manager (consumer banking)
Builds
Consumer banking products and services including deposits, investments, insurance, mortgages, credit cards, and personal loans
Domain
Banking / Consumer Finance
Deliverable
product features
Required skills
Team leadership, Strategic planning, Operational management, Data analysis, Stakeholder management, Regulatory compliance, Business development, Performance management
Preferred skills
Experience in Mumbai mortgage business, Building loan against property business from scratch
Responsibilities
Lead and manage a team of Service Managers, Develop and implement strategies to enhance customer experience, Oversee day-to-day operations of the team, Collaborate with cross-functional teams to address customer pain points, Analyze data and metrics to identify trends and opportunities, Ensure compliance with policies and regulatory requirements, Develop and mentor team members
Seniority
Senior, hands-on IC