Associate, Branch Manager, Consumer Banking Group
Core
Lead a branch in the consumer banking sector, driving sales of deposits, investments, insurance, mortgages, and loans while managing key customer relationships and team performance.
Role type
Branch Manager
Builds
Branch assets and liability portfolios, customer relationships, and team performance
Domain
Consumer Banking
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Sales target achievement, customer relationship management, upselling and cross-selling, branch audit support, team performance monitoring, regulatory compliance knowledge, stakeholder liaison
Preferred skills
High net worth individual acquisition, training needs identification, performance-driven culture building
Technologies
None stated
Responsibilities
Generate sales through banking products and TPP, monitor sales targets vs plans, manage key customer relationships and advise on investments, reduce customer dormancy and attrition, develop business prospects in the branch vicinity, address escalated customer grievances, support internal and external audits, provide guidance to branch personnel on CRM and compliance, drive team performance through monitoring and feedback
Seniority
Mid-Senior, hands-on IC