Client Resource Coordinator 2
Core
Schedule and optimize service work for building systems and energy efficiency solutions, ensuring customer commitments are met.
Role type
Service operations coordinator
Builds
Service delivery schedules for data centers, healthcare, pharmaceuticals, and manufacturing clients
Domain
Building systems, thermal management, energy efficiency
Required skills
scheduling, customer service, communication, organization, multitasking, MS Excel
Preferred skills
fleet scheduling, service coordination, Oracle ACE systems, life safety equipment knowledge, billing resolution
Responsibilities
Assign service calls to technicians based on skills and availability, resolve customer scheduling issues, monitor technician activity and compliance, prioritize backorders, communicate status changes to customers
Seniority
Mid-level, hands-on IC