Client Services Coordinator
Core
Administrative and operational support for construction and fire safety projects, coordinating equipment, schedules, and customer communications.
Role type
Operations Administrative Support
Builds
Fire alarm, suppression, and sprinkler installation projects
Domain
Construction / Fire Safety Systems
Required skills
Microsoft Office (Word, Excel, PowerPoint), Job Cost Systems, Customer Communication, Project Coordination, Documentation Management, Procurement, Billing Support, Dispute Resolution, Scheduling
Preferred skills
Associates Degree, High-volume customer service experience, Electrical/Construction industry experience
Technologies
ACE, OASys, Job Cost Systems, Microsoft Windows
Responsibilities
Coordinate equipment ordering and delivery to job sites; Monitor project status and track RFI's and change orders; Communicate with customers and sales reps regarding material and labor needs; Process change orders, certificates of insurance, and warranty letters; Assist with Accounts Receivable and billing; Facilitate information sharing between OTC, District, and customers; Support dispute resolution; Create purchase orders for subcontractors; Attend work in progress meetings.
Seniority
Entry-level / Individual Contributor