Data Center HVAC TB Service Manager
Core
Lead and manage day-to-day truck-based HVAC service operations for data center customers across a regional territory.
Role type
Senior field service manager (HVAC)
Builds
HVAC service delivery and operational efficiency for data center clients
Domain
Data center infrastructure / HVAC / Building services
Deliverable
physical/clinical work
Required skills
HVAC service operations, team leadership, scheduling and dispatch, labor utilization management, performance monitoring, safety compliance, customer communication, problem-solving, Microsoft Office, service management tools
Preferred skills
Data center customer support, Labor and Materials management, forecasting and margin management, budgeting, building controls knowledge
Technologies
Microsoft Office, standard service management tools
Responsibilities
Plan and coordinate scheduling, dispatch, and field execution; Direct technicians and team leads on installations and inspections; Manage labor utilization and resource allocation; Monitor service performance and profitability; Coach and develop team members; Partner with cross-functional teams to resolve issues; Promote safety and compliance; Keep customers informed of work status; Support service growth through account management.
Seniority
Senior, hands-on IC with team management