Service Team Manager (HVAC & Chillers) - Brisbane Relocation Opportunity
Core
Lead the Brisbane Chiller Services team to oversee day-to-day service delivery operations, drive operational excellence, and grow the service portfolio across Queensland.
Role type
Service Team Manager (HVAC & Chillers)
Builds
Chiller service delivery and maintenance operations for critical industries including data centres, healthcare, and pharmaceuticals.
Domain
Building services / HVAC / Refrigeration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Leadership of technical teams, Chiller systems technical knowledge, Controls experience, Operational planning, Budget management, Workforce planning, Customer relationship management, Recruitment and onboarding, Site visit management, Safety and quality focus
Preferred skills
Commercial acumen, Problem-solving, Coaching and mentoring, Stakeholder management
Technologies
Chiller systems, Controls systems
Responsibilities
Lead, coach, and inspire a high-performing service team to achieve operational and financial objectives; Drive operational excellence across the Chiller Service business; Manage service delivery performance, maintenance schedules, contract execution, and budget outcomes; Review customer accounts to identify opportunities for growth and profitability; Oversee backlog management, estimating activities, contract renewals, and onboarding processes; Manage workforce planning, technician utilisation, labour forecasting, and materials allocation; Partner directly with customers and attend site visits to ensure exceptional service delivery.
Seniority
Senior, hands-on IC