Service Team Manager (HVAC & Chillers) - Brisbane Relocation Opportunity
Core
Lead the Brisbane Chiller Services team, overseeing day-to-day service delivery operations, managing a team of technicians and apprentices, and driving operational excellence for customers in the HVAC and refrigeration sector.
Role type
Senior Service Team Manager (HVAC & Chillers)
Builds
Chiller service and maintenance portfolio for customers in Queensland
Domain
Building services, HVAC, Refrigeration, Chiller systems
Required skills
HVAC/Chiller industry leadership, team management, operational planning, budget management, customer relationship management, workforce planning, technical understanding of chiller systems, commercial acumen, problem-solving
Preferred skills
Controls experience, coaching and mentoring, recruitment and onboarding
Technologies
Chiller systems, Controls
Responsibilities
Lead and coach a high-performing service team; Drive operational excellence across the Chiller Service business; Manage service delivery performance, maintenance schedules, and budget outcomes; Review customer accounts to identify growth opportunities; Oversee backlog management and contract renewals; Manage workforce planning and materials allocation; Partner with customers and attend site visits
Seniority
Senior, hands-on IC