SOC Operator
Core
24/7 global monitoring, alarm dispatching, and incident escalation for a portfolio covering 100,000+ people across 100+ countries.
Role type
SOC Operator (Security Operations Center)
Builds
Real-time security incident response and escalation workflows
Domain
Physical security operations / Building systems monitoring
Deliverable
client delivery
Required skills
Alarm monitoring, incident escalation, emergency procedure compliance, Microsoft Office 365, shift work adaptability
Preferred skills
Security/technology industry knowledge, SOC environment experience, military/law enforcement/emergency services background
Responsibilities
Respond to alarm events and answer incoming calls, action/respond to customer emails, follow through on inquiries, ensure compliance with emergency and evacuation procedures
Seniority
Individual Contributor, operational level
