CCTV Operator
On-site
Core
Monitor CCTV footage from customer premises, analyze video, and respond to alarms and incidents.
Role type
CCTV monitoring operator
Builds
Security monitoring services for external customers
Domain
Security services
Required skills
CCTV monitoring, alarm response, telephone handling, database management, incident escalation, confidentiality
Preferred skills
SIA CCTV license, IT knowledge, industry experience
Responsibilities
Analyze CCTV footage, handle incoming calls, record events in the database, escalate unresolved issues, maintain customer confidentiality