Channel Partner Engagement Manager
Core
Provide program coordination, support, and expansion for major retail customers to ensure no revenue is left on the table while supporting sales and operational teams.
Role type
Channel Partner Engagement Manager
Builds
Retail loss prevention and asset protection programs for major customers
Domain
Retail / Loss Prevention / Asset Protection
Deliverable
client delivery
Required skills
Channel/indirect business experience, customer service excellence, networking, prioritization, retail experience OR product knowledge (EAS, Loss Prevention), PC literacy (Microsoft Office, data handling, web portals)
Preferred skills
University degree in relevant subject
Technologies
Microsoft Office, web portal interfaces
Responsibilities
Manage relationships within retailers including category management and loss prevention, audit program deployment success, collate and report progress, review monthly targets for inspection performance and response times, interface with customer reporting interfaces and service desks, attend customer performance meetings, support Channel Account managers and sales management, identify solutions to retail business challenges, provide quick turnaround support for BAU requirements.
Seniority
Individual Contributor