Customer Service Specialist (Engineering Graduate)
Core
Manage end-to-end order administration, fulfillment, and coordination with customers, suppliers, and logistics to build a technical and commercial foundation for a career in sales.
Role type
Customer Service Specialist (Engineering Graduate)
Builds
Order fulfillment processes and customer support operations
Domain
Engineering / Manufacturing / Logistics
Deliverable
client delivery
Required skills
Order administration, ERP data management (SAP), logistics coordination, issue resolution, technical product knowledge
Preferred skills
Inside sales activities, account management progression
Technologies
SAP
Responsibilities
Manage end-to-end order administration and fulfillment, Coordinate with customers, suppliers, logistics and internal teams, Maintain accurate ERP data (SAP), Support Customer Service operations and later Inside Sales activities, Join customer meetings and learn our technical product portfolio, Ensure smooth delivery, documentation, and issue resolution
