Sachbearbeiter Vertriebsinnendienst / Customer Service Sales (m/w/d)
Core
Handle sales inquiries, technical consultation, and quote processing for key accounts in the fire extinguisher industry.
Role type
Sales Operations Specialist (Fire Safety Equipment)
Builds
Sales quotes and customer service workflows for fire extinguisher systems
Domain
Industrial safety / Fire protection systems
Deliverable
client delivery
Required skills
Technical understanding of fire extinguisher documentation, CRM management, export/customs procedures, MS Office
Preferred skills
BAAN system experience, Salesforce experience, 2-3 years in sales operations
Technologies
Salesforce, BAAN, MS Office
Responsibilities
Register and process customer inquiries, calculate and track quotes, coordinate with account managers and production, analyze sales activities for existing customers, provide technical consultation on fire extinguisher maintenance and application
Seniority
Mid-level, hands-on IC