Fire Service Supervisor
Core
Lead a team of field service technicians delivering thermal management and fire service solutions to customers in data centers, healthcare, and manufacturing.
Role type
Field service supervisor (thermal management/fire systems)
Builds
Field service operations for critical building systems
Domain
Building systems / Thermal management / Fire safety
Deliverable
client delivery
Required skills
Team leadership, scheduling and dispatching, customer relationship management, safety compliance, data reporting, resource management, mechanical and electrical aptitude
Preferred skills
Technical degree, NICET or Kentucky certifications
Technologies
Scheduling systems, data reporting tools
Responsibilities
Coach and develop field service technicians, plan and dispatch service calls, build customer relationships, promote safety culture, monitor service metrics, ensure documentation accuracy, manage resources for efficiency, support hiring and onboarding
Seniority
Mid-level, hands-on IC
