Data Center Technician Manager
Core
Managing data center operations, ensuring service compliance and quality, and leading a technical team in a 24x7x365 mission-critical environment.
Role type
Data Center Technician Manager
Builds
Data center facilities and IT infrastructure services
Domain
Data Center Operations / IT Infrastructure
Deliverable
infrastructure
Required skills
Team leadership, safety compliance enforcement, process change evaluation, issue triage and escalation, shift management, hardware knowledge
Preferred skills
Associate degree in Computer Science, experience with diverse technical workforces
Technologies
Computer hardware components
Responsibilities
Model and coach team members to promote positive culture and accountability, ensure compliance with service-level policies and procedures, verify post-execution quality checks and take corrective action, lead team meetings and prioritize work, conduct safety briefings and enforce safety procedures, review process changes for impact on service execution
Seniority
Manager, hands-on leadership of up to 10 employees
