Service Planner
Core
Dispatch engineers to customer appointments, coordinate schedules and workloads, and ensure installation operations run smoothly.
Role type
Service Planner / Dispatcher
Builds
Customer service appointments and engineering installation schedules
Domain
Engineering services / Facility maintenance
Deliverable
client delivery
Required skills
scheduling, workload balancing, customer communication, computer literacy, problem resolution
Preferred skills
experience in scheduling or planning, knowledge of security or engineering industry
Responsibilities
Dispatch engineers to customer appointments, keep engineer diaries running smoothly, coordinate customer visits from start to finish, work with managers to solve problems quickly, support the team by coordinating schedules and materials
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