Field Systems Engineer
Core
Install, configure, test, and commission x-ray and elemental analysis detection systems at customer sites while troubleshooting hardware, software, and networking issues.
Role type
Field Systems Engineer
Builds
Advanced analytical and security detection solutions for security screening, threat detection, manufacturing, mining, recycling, and scientific applications
Domain
Security screening and industrial detection systems
Deliverable
physical/clinical work
Required skills
electromechanical systems troubleshooting, root cause analysis, technical documentation, system commissioning, hardware/software integration, networking fundamentals
Preferred skills
x-ray/imaging systems experience, embedded systems/firmware familiarity, Salesforce/Jira/Confluence proficiency, Spanish language proficiency
Technologies
Confluence, Embedded Firmware, Hardware Support, JIRA, Salesforce, Security
Responsibilities
Install, configure, test, and commission products at customer sites; troubleshoot hardware, software, and system-level issues; investigate root causes and document corrective actions; provide onsite and remote technical support; develop and deliver technical training; create and maintain technical documentation and troubleshooting guides; support product upgrades and beta testing; travel domestically and internationally for installations and support.
Seniority
Mid-level, hands-on IC