Customer Service Representative
Core
Manage end-to-end feed program execution for assigned poultry customers, ensuring seamless delivery through data analysis, order planning, and proactive communication.
Role type
Customer Service Representative (Poultry Feed)
Builds
Feed program execution and customer service for animal nutrition clients
Domain
Animal Nutrition / Agriculture
Required skills
Data analysis, ERP systems proficiency, multi-tasking, risk calculation, cross-functional collaboration, professional communication
Preferred skills
Agriculture or animal nutrition experience, retail or customer service background
Technologies
M3, ERP systems
Responsibilities
Analyze data to anticipate orders and plan production needs, coordinate with operations and sales teams, proactively reach out to customers regarding feed levels, deliver both positive and difficult messages professionally, manage priorities independently
Seniority
Individual Contributor