Field Hardware Support Engineer
Core
Install, configure, maintain, and troubleshoot AV, broadcast, and IT hardware in classified and general-purpose operational facilities.
Role type
Field Hardware Support Engineer
Builds
Operational AV/VTC/multimedia systems for government customers
Domain
Defense/Security (Federal Government)
Deliverable
physical/clinical work
Required skills
AV hardware installation, troubleshooting, preventive maintenance, classified material handling, ITSM ticketing, system upgrades, cabling, physical infrastructure work
Preferred skills
Manufacturer training (Evertz, Extron, Crestron), CTS-I or CTS-D certification
Technologies
AV equipment, video conferencing systems, control systems, ITSM tools (via careerplan.io/jobs/TekSynap-Field-Hardware-Support-Engineer-field-hardware-support-engineer-at-teksynap)
Responsibilities
Install and maintain displays, projectors, audio, and video conferencing equipment; perform preventive maintenance and fault isolation; support live events and briefings; coordinate with vendors on escalations; record service activities; follow government security protocols; participate in on-call rotation; assist with system upgrades and cabling.
