Senior IT Engineer
Core
Deliver advanced technical support for desktop, server, and network issues, manage Windows/Mac environments, and implement cybersecurity protections for small and mid-sized businesses.
Role type
Senior IT Engineer (Managed Services)
Builds
Maintained IT infrastructure and security posture for client organizations
Domain
IT Services / Managed Services
Required skills
Windows OS administration, Mac OS administration, Linux OS administration, Active Directory management, Microsoft 365 administration, cybersecurity implementation, VPN configuration, ticket tracking systems, enterprise application support
Preferred skills
Cisco Meraki firewall management, CompTIA A+, CompTIA Security+, CompTIA Network+, Microsoft Azure Fundamentals, Microsoft Identity and Access Administrator Associate
Technologies
Active Directory, Azure, Cisco, Firewall, Linux, Microsoft 365, Network, Office 365, SharePoint, VPN, Windows, Cloud
Responsibilities
Administer, troubleshoot, and maintain Windows-based servers; Manage Active Directory, group policies, and file permissions; Troubleshoot and manage Microsoft 365 services including Exchange Online, SharePoint, and OneDrive; Implement and manage cybersecurity protections including EDR, MDR, ITDR, encryption, and email security; Configure, install, and support enterprise applications such as QuickBooks, SolidWorks, Adobe, and BlueBeam; Conduct regular system audits to support performance and security compliance; Handle technical and cybersecurity escalations from junior staff
Seniority
Senior, hands-on IC