Manager, Front Office Technology
Core
Lead engineering and delivery practice for front office technology portfolio anchored by Salesforce, serving sales and revenue operations.
Role type
Manager, Front Office Technology
Builds
Salesforce platform and integrated applications for sales and revenue operations
Domain
Marketing Technology / Sales Operations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Salesforce platform expertise, Agile delivery management, team leadership, system reliability monitoring, change management compliance, stakeholder communication
Preferred skills
Offshore team management, SOX/ITGC controls knowledge, business process optimization
Technologies
Salesforce, Agile frameworks (Scrum, Kanban)
Responsibilities
Monitor critical transactions and integrations for system reliability; manage technology backlog prioritization; lead agile ceremonies for blended onshore/offshore teams; oversee testing and production releases; resolve production incidents and analyze support trends; support compliance activities and audit evidence.
Seniority
Manager, hands-on leadership