HDIS Installation Coordinator - Raleigh, NC
Core
Internal and external customer support expert facilitating the installation lifecycle for home improvement products, managing job flow, scheduling inspections, and coordinating between customers and field teams.
Role type
Installation Coordinator (Operations & Customer Support)
Builds
Efficient movement of interior and exterior product installation jobs
Domain
Home Improvement / Construction
Deliverable
product features
Required skills
Customer communication, job scheduling, data entry, payment collection, material ordering, labor bill processing, multi-tasking
Preferred skills
Home improvement/construction industry knowledge, clerical/administrative background
Technologies
Microsoft Office
Responsibilities
Initiate and maintain regular communication with customers across the install life cycle, coordinate with internal and external branch partners, facilitate efficient intake and management of open jobs, schedule pre-installation inspections, complete data entry requirements, place material orders, process labor bills for 3rd party Services Providers
Seniority
Entry-level, individual contributor