Manager, Pro Digital Experience
Core
Lead workstreams to improve the end-to-end Pro customer experience and drive adoption of digital products among customers and store associates.
Role type
Manager, Pro Digital Experience
Builds
Digital product adoption strategies and engagement programs for Pro customers
Domain
Retail / Pro Services
Deliverable
product features
Required skills
Cross-functional leadership, data analysis, project management, strategic planning, team development, stakeholder communication
Preferred skills
Consulting experience, retail experience, Tableau, Microsoft Office Suite
Responsibilities
Develop and execute communication and engagement strategies for product launches, analyze program effectiveness against metrics, lead cross-functional teams to solve operational issues, manage talent and team culture, drive implementation of new initiatives
Seniority
Manager, 4+ years leadership experience
