Senior UX Principal - Enterprise Team
Core
Senior UX Principal leading strategic UX activities, crafting end-to-end experiences, and driving alignment across multiple product teams to solve complex customer and associate problems.
Role type
Senior Principal UX Strategist & Leader
Builds
End-to-end customer experiences, UX strategy artifacts (experience maps, service blueprints), and scalable UX frameworks.
Domain
Retail / Enterprise UX
Required skills
Strategic UX planning, service design, information architecture, user research synthesis, cross-functional leadership, stakeholder management, team mentorship, agile methodology.
Preferred skills
Experience with agile software development teams, strong interpersonal savvy.
Technologies
UX frameworks, experience maps, service blueprints, OGSMs, OKRs.
Responsibilities
Lead synthesis and facilitation activities; Develop and mentor principals on strategy and innovative practices; Partner with Product and Development to drive UX vision and alignment across domains.
Seniority
Senior, hands-on IC with leadership responsibilities