Senior UX Principal - Enterprise Team
Core
Lead strategic UX initiatives and drive end-to-end customer/associate experiences across multiple domains, balancing user needs with business strategy.
Role type
Senior Principal UX Strategist (Enterprise)
Builds
Scalable UX frameworks, experience maps, service blueprints, and strategic artifacts for retail strategies.
Domain
Retail / Enterprise UX
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic UX planning, service design, information architecture, cross-functional leadership, stakeholder management, UX strategy articulation, team mentorship, agile collaboration
Preferred skills
Design thinking, OGSM/OKR alignment, talent attraction and retention, complex problem solving
Technologies
UX frameworks, experience mapping tools, service blueprinting
Responsibilities
Lead synthesis and facilitation of UX strategy artifacts; Mentor principals on strategy and innovative practices; Partner with Product and Development to drive UX vision and alignment across domains
Seniority
Senior, hands-on IC with strategic leadership
