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UX Principal - Synthetic Research

STORE SUPPORT CENTER, ATLANTA - 9090💼 Full-time🗓 2026-07-21 → 2026-07-31

Core

Principal UX Researcher leading the synthetic research practice to generate insights at scale using AI for product testing and strategic direction.

Role type

Principal UX Researcher (Synthetic Research & AI)

Builds

Synthetic research panels, AI-driven insights, and strategic UX artifacts (experience maps, service blueprints)

Domain

Retail / UX Research / Generative AI

Deliverable

production ML models | product features | dashboards & analysis

Required skills

Synthetic research methodology, AI expertise, customer data calibration, strategic UX research, cross-functional leadership, mentoring, design best practices

Preferred skills

Agile software development experience, senior-level stakeholder influence

Technologies

AI tools for synthetic data generation, UX research tooling

Responsibilities

Build and calibrate customer data for AI representations; set guardrails and guidance for synthetic research use cases; coach and mentor junior UX resources; deliver UX strategy artifacts and drive synthesis activities; align design patterns and testing methods across product domains

Seniority

Principal, hands-on IC with strategic leadership

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