Director, UX & Research
Core
Define and evangelize an aspirational design vision, lead a multidisciplinary team of Product Designers and User Researchers, and bridge the gap between high-level strategy and tactile user experiences for a global portfolio of B2B SaaS products.
Role type
Senior IC Director of UX & Research (Strategy & Leadership)
Builds
A global design system, production product features, and evidence-based user journeys for enterprise asset and facilities management software.
Domain
B2B SaaS / Intelligent Asset & Facilities Management
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Strategic design vision, team leadership & scaling, design systems architecture, user research & empathy, A/B testing & experimentation, AI tool integration for design, cross-functional stakeholder management, portfolio experience coherence
Preferred skills
Product-Led Growth (PLG) environment experience, modern analytics platforms (Amplitude, Mixpanel, Pendo), enterprise SaaS background, global team scaling
Technologies
Design Engineering practices, component libraries, A/B testing platforms, AI design tools
Responsibilities
Define and align design vision with long-term company goals; Recruit, mentor, and scale high-performing design and research teams; Direct the evolution of the global design system and engineering handoffs; Lead deep-dive user research to validate complex solutions; Spearhead experimentation culture to optimize user journeys; Integrate AI tools to accelerate prototyping and automate tasks; Orchestrate cross-functional work with Product and Engineering leadership; Ensure experience coherence across a diverse multi-product portfolio.
Seniority
Director, hands-on leadership & strategy
