Visitor Services Representative and Park Dispatcher
Core
Monitor incoming calls and dispatch security/emergency resources for a funeral park; greet visitors and manage gate traffic for processions.
Role type
Visitor Services Representative and Park Dispatcher
Builds
Security response and visitor assistance operations for a funeral park
Domain
Funeral services / Security operations
Deliverable
client delivery
Required skills
Two-way radio operation, CCTV monitoring, emergency dispatch, traffic coordination, customer service, database entry, GPS navigation
Preferred skills
Bilingual proficiency, SOP drafting
Technologies
Two-way radios, CCTV systems, GPS, database systems
Responsibilities
Monitor and dispatch calls for safety/emergency requests via radio; greet visitors and provide directions/information; coordinate traffic routes for funeral processions at gates; monitor CCTV for security incidents; log incidents and follow up on actions taken.
Seniority
Entry-level to Mid-level, hands-on IC