Fraud Consultant - Late Shift Part Time | S1 | Fraud Operations | Swansea | 12 Month FTC
On-site · United KingdomNo visa sponsorship
Core
Answering customer calls regarding banking concerns and identified issues to protect customers and the business from financial loss.
Role type
part-time fraud operations consultant
Builds
customer support interactions and fraud prevention actions
Domain
banking / financial services
Deliverable
client delivery
Required skills
active listening, relationship building, clear communication, fraud investigation basics, banking query resolution
Responsibilities
Answering incoming calls from customers with concerns, gathering detailed information on unique situations, ensuring appropriate actions are taken to mitigate fraud, providing clear advice without jargon, supporting customers with banking queries.