Clinic/Practice Assistant Senior
Core
Operational and organizational coordination of an outpatient clinic for patients with substance use disorder, managing front desk, scheduling, and administrative support.
Role type
Senior clinic practice assistant (administrative)
Builds
Outpatient substance use disorder care services
Domain
Healthcare / Substance use disorder treatment
Required skills
Front desk operations, patient scheduling, insurance verification, revenue cycle management, HIPAA compliance, referral coordination, database management
Preferred skills
Epic EHR proficiency, managed care knowledge, patient advocacy
Technologies
Epic, Microsoft Teams, MassPAT
Responsibilities
Staff front desk and manage check-in/out, schedule appointments, handle insurance verification and prior authorizations, coordinate referrals and diagnostic testing, manage patient database, collect payments and co-payments, assist with transportation and paperwork.
Seniority
Senior, hands-on IC