Sr. Practice Assistant
Core
Provides expert coordination of patient scheduling and administrative support to ensure seamless access to care and efficient clinic operations for patients and providers.
Role type
Senior Practice Assistant (Administrative)
Builds
Patient appointment schedules and clinic operational workflows
Domain
Healthcare / Medical Administration
Required skills
Patient scheduling, Appointment management, Billing processing, Document scanning, System administration, Phone triage, MS Office proficiency, Time management
Preferred skills
Surgical scheduling, Advanced competency in registration systems
Technologies
EPIC, Outlook, Word, Excel, PowerPoint
Responsibilities
Make patient appointments and maintain records; Assist callers with routine inquiries and triage; Process patient billing forms and scan documents; Act as Super User for scheduling and billing systems; Handle prior authorizations and prescription refill messages.
Seniority
Senior, hands-on IC