Practice Assistant II
Core
Administrative support for clinical service and physician practice offices, managing patient flow, scheduling, and billing operations.
Role type
Practice Assistant II (Administrative)
Builds
Efficient patient visit workflows and accurate medical record documentation
Domain
Healthcare / Medical Administration
Deliverable
product features
Required skills
Appointment scheduling, patient registration, medical record management, billing processing, data entry, telephone communication, document scanning/filing, time management
Preferred skills
EPIC system proficiency, surgical scheduling knowledge, training others on administrative systems
Technologies
EPIC, Office Suite
Responsibilities
Greet and assist patients; make and maintain patient appointments; answer telephones and handle routine inquiries; process patient billing forms and scan documents; file materials in patient folders; type forms, records, and memos; accept co-payments; act as an EPIC Super User for scheduling and registration systems.
Seniority
Entry-level to Mid-level, hands-on IC