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Practice Operations Manager

Boston💼 Full-time💰 $95,000–$115,000🗓 2026-09-25

Core

Operational leader for a specialty outpatient clinic serving patients with severe mental illness (schizophrenia, bipolar I, treatment-resistant depression), ensuring service delivery, regulatory compliance, and team alignment.

Role type

Senior IC practice operations manager

Builds

High-acuity outpatient clinics with integrated psychiatry, therapy, primary care, and community health services

Domain

Behavioral health / Severe mental illness care

Deliverable

production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work

Required skills

clinic operations management, multidisciplinary team leadership, process improvement, regulatory compliance, vendor management, schedule optimization, KPI monitoring

Preferred skills

SMI patient population experience, Lean/Six Sigma methodology

Technologies

AI-based tools, clinical operating systems

Responsibilities

oversee daily clinic operations and clinical team workflows, maintain regulatory compliance with Joint Commission, manage vendor relationships and clinic environment, hire, train, and coach staff, optimize clinician schedules and billing processes, monitor KPIs and drive operational targets

Seniority

Senior, hands-on IC

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