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Food Service Specialist Lead

US: Ohio - Westlake Retail Support Center🌐 Remote💼 Full-time🗓 2026-08-27 → 2026-09-26

Core

Lead, coach, and develop a team of Food Offer Specialists to ensure high performance and consistent execution of food programs across deli, QSR, and FSR concepts within assigned regions.

Role type

Senior IC people leader (Food Service Specialist Team Leader)

Builds

High-performing teams of Food Specialists driving sales, margin, labor efficiency, and EBITDA across restaurant operations

Domain

Retail / Food Service / Restaurant Operations

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

Team leadership and coaching, Financial competence (P&L drivers), Operational program execution, Brand strategy alignment, Performance management, Safety and compliance oversight

Preferred skills

Multi-unit operations experience, Change leadership, Data-driven problem solving

Technologies

Microsoft Excel, PowerPoint, Word

Responsibilities

Conduct regular one-on-one coaching sessions and performance reviews; Partner with Marketing and Operations on talent planning and brand program rollouts; Analyze financial results and operational KPIs to drive EBITDA and margin improvements; Ensure adherence to food safety standards and brand audit requirements; Represent the company at trade shows and conventions; Manage extensive multi-state travel for field support and site inspections

Seniority

Senior, hands-on IC with team leadership focus

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