Operations Analyst (Accounts Receivable)
Core
Owns the end-to-end Accounts Receivable portfolio for the Middle East region, collecting billable revenue and minimizing aged/bad debt exposure.
Role type
Senior individual contributor Accounts Receivable Analyst
Builds
Regional collections processes and procedures aligned with global standards
Domain
Financial services / Accounts Receivable / Middle East markets
Deliverable
client delivery
Required skills
Accounts Receivable processes, collections strategy, bad debt management, regulatory compliance (Middle East), SOX controls, financial analysis, stakeholder collaboration, process optimization, legal documentation preparation
Preferred skills
Advanced expertise in regional business practices, system implementation (UAT), metric analysis (DSO, aging)
Technologies
AR systems, UAT environments
Responsibilities
Manage end-to-end AR portfolio for the Middle East region; monitor ledgers to maintain minimum aged debt levels; act as primary point of contact for customer billing and payment issues; optimize AR processes and procedures for the region; identify and implement process improvements; perform analysis to identify solutions to moderate to full scope problems; serve as escalation point for complex account issues; collaborate with Billing, Cash Applications, Treasury, and Legal; chase and progress accounts with potential legal exposure; support SOX testing and reporting; compile and analyze portfolio metrics; maintain awareness of local regulatory and cultural considerations; maintain SLA compliance around unclaimed property.
Seniority
Senior, hands-on IC
