Técnico(a) Campo - Belo Horizonte - MG
Core
First-level IT support for hardware and software, including remote assistance, device installation, network configuration, and asset management.
Role type
Junior IT Field Technician
Builds
IT support services for client environments
Domain
IT Services / Hardware & Software Support
Deliverable
client delivery
Required skills
Hardware installation, Network configuration, Desktop maintenance, Mobile device configuration, OS knowledge, Office Suite, Internet connectivity, Asset management
Preferred skills
English (intermediate/technical), Negotiation, Communication, Organization
Technologies
Android, Outlook, Excel, Word, Proxy configuration
Responsibilities
Answer Level 1 support tickets via remote tools, chat, or email; Install hardware and configure computers on networks; Maintain desktops and notebooks; Configure and troubleshoot mobile devices; Manage client IT asset inventory; Create support documentation.
Seniority
Junior, hands-on IC