Organizational Change Management (OCM) – Senior Manager
Core
Provides consultation and advice to help leaders, teams, and organizations understand, adopt, and accept the outcome of change initiatives, focusing on the people side of change stemming from business processes, systems, technology, job roles, and organizational structure.
Role type
Senior Manager, Organizational Change Management (OCM)
Builds
Change enablement strategies and plans for critical/complex initiatives
Domain
IT Services / Digital Transformation / Organizational Change
Required skills
Organizational impact analysis, stakeholder engagement, change readiness assessment, communication strategy development, end-user training delivery, process improvement monitoring
Preferred skills
Master's degree
Technologies
N/A
Responsibilities
Provide change management support across broad areas of the organization; Serve as a change enablement project manager on critical/complex initiatives; Conduct organizational impact analyses and assess readiness for change; Engage with stakeholders to ensure commitment to program implementation; Evaluate project plans for change enablement strategies; Develop communication materials for change implementation; Conduct or ensure delivery of end-user training; Monitor change outcomes and recommend process improvements
Seniority
Senior Manager, 8+ years experience