Computer Field Technician in San Diego, CA
Core
Provides full-range field engineering support and onsite service for large, complex clients, including advanced maintenance and low-complexity installation.
Role type
Senior IC field technician
Builds
Onsite service delivery and client support
Domain
IT infrastructure and hardware maintenance
Deliverable
physical/clinical work
Required skills
advanced troubleshooting, low-complexity installation, systemic issue resolution, client problem resolution, technical documentation, team collaboration
Preferred skills
technical certification, Associate Degree
Technologies
advanced tools
Responsibilities
Perform advanced-level maintenance on products, conduct scheduled installations, resolve client problems, provide technical feedback to improve service delivery, identify and resolve systemic team issues, monitor technical and process issues, contribute to client services metrics reporting.
Seniority
Mid-level, hands-on IC