Field Service Manager
Core
Frontline supervision of Field Engineers to ensure timely client support and maintain quality standards for installation, maintenance, and updates of client equipment.
Role type
Field Service Manager
Builds
Client equipment installation, maintenance, and updates
Domain
IT Services / Field Engineering
Deliverable
physical/clinical work
Required skills
Team supervision, issue resolution, process improvement, project management, SLA compliance, performance monitoring, assignment allocation
Preferred skills
Time management, motivation
Technologies
N/A
Responsibilities
Supervise Field Engineers, resolve complex client issues, drive equipment maintenance improvements, manage team projects, ensure SLA compliance, allocate assignments and monitor performance
Seniority
Mid-level, hands-on management
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