Account Manager
Core
Manage on-site operations, customer service teams, and vendor relationships for real estate sites to ensure high-quality service and operational efficiency.
Role type
Senior Operations Account Manager
Builds
Operational workflows, service standards, and client retention strategies for commercial real estate sites.
Domain
Commercial Real Estate / Facility Operations
Required skills
Team leadership, vendor negotiation, budget management, risk management, process optimization, stakeholder communication
Preferred skills
Experience in facility management, crisis management, cross-functional collaboration
Technologies
None stated
Responsibilities
Manage and train customer service teams; negotiate with vendors and manage contracts; oversee site operations and safety compliance; handle client relations and special complaints; optimize operational workflows and reporting.
Seniority
Senior, hands-on IC