Facility Manager - Soft Services
Core
Oversee and manage all soft facilities management services (housekeeping, security, catering, waste management, etc.) to ensure high-quality delivery aligned with client expectations and organizational standards.
Role type
Senior Facility Manager (Soft Services)
Builds
Operational service delivery for corporate facilities
Domain
Commercial Real Estate / Corporate Facilities
Required skills
Vendor management, SLA/KPI monitoring, statutory compliance, budget management, team leadership, operational reporting
Preferred skills
Multi-site operations management, Facilities Management certification, IT/ITES industry experience
Technologies
Facility management software, reporting tools
Responsibilities
Manage soft service contracts and service providers, monitor SLAs and KPIs, ensure statutory compliance, lead and develop on-site teams, optimize costs and service quality, prepare operational reports
Seniority
Senior, hands-on IC