Workplace Lead
Core
Strategic lead for hospitality, wellness, and corporate events operations at client sites (DOT/Arias/Tesla), serving as the bridge between the client and JLL operations teams.
Role type
Senior IC Workplace Experience & Events Lead
Builds
Premium client site experiences, event execution, and operational standards for corporate facilities
Domain
Commercial Real Estate / Corporate Facilities Management
Required skills
Strategic leadership, contract & SLA management, budget management (Opex/Capex), data analytics & reporting, crisis management, team development, process standardization
Preferred skills
Experience in large-scale corporate accounts or tech companies, integral facility management knowledge, project management tools
Technologies
Excel/Sheets, dashboards, task trackers
Responsibilities
Synchronize Experience, Events, and Guest Ambassadors to ensure service quality; Reduce claims through satisfaction surveys and action plans; Ensure execution of preventive tasks; Monitor resource usage and propose efficiencies; Generate executive reports; Align event agendas with workplace maintenance; Lead and develop multi-level teams; Mitigate critical emergencies.
Seniority
Senior, hands-on IC with leadership experience
