Guest Services Ambassador
Core
Hosting visitors and managing reception operations in a corporate lobby and meeting room floors for a major financial services organization.
Role type
Guest Services Ambassador (Front of House)
Builds
Visitor experience and reception services for a global banking and financial services organization
Domain
Corporate Real Estate / Hospitality Services
Deliverable
physical/clinical work
Required skills
Guest service, Reception operations, Meeting room management, Communication, Organization, Computer literacy, Telephone etiquette
Preferred skills
Front of House experience, Empathy, Team player, Problem resolution
Technologies
MS Office
Responsibilities
Host visitors and guide them to meeting rooms, Maintain reception areas and ensure cleanliness, Liaise with security and facilities teams, Handle enquiries via phone, email, or in person, Support training of new team members, Adhere to health and safety procedures
Seniority
Entry-level to Junior