Events Analyst
Core
Data-driven performer producing high-level reports and delivering 5-star event services for Real Estate & Workplace Services (REWS) programs in Australia and New Zealand.
Role type
Events Analyst (Data & Operations)
Builds
Event services, guest services, and reporting dashboards for REWS programs
Domain
Real Estate & Workplace Services (REWS)
Deliverable
dashboards & analysis
Required skills
Event operations and coordination, Data analysis and reporting, Ticketing system management, User Acceptance Testing (UAT), Service Level Agreement (SLA) management, Qualitative and quantitative reporting
Preferred skills
Salesforce, Tableau, Slack, Process improvement, Training and development
Technologies
Salesforce, Tableau, Slack
Responsibilities
Manage and coordinate event and guest service requirements within SLAs; Compile event highlights and collaborate on bi-weekly reporting; Oversee ticketing requests and queries; Conduct UAT and provide training for the M&E team; Assist with process improvements and upgrades; Prepare reporting for management using internal dashboards.
Seniority
Junior to Mid-level, hands-on IC
