AFM Soft Services
Core
Managing all aspects of facility management service delivery including helpdesk, mailroom, front office, security, housekeeping, and cafeteria operations for a client location.
Role type
Assistant Facility Manager (Shift Lead)
Builds
Operational continuity and service delivery for client office facilities
Domain
Commercial Real Estate / Facility Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
shift management, vendor performance tracking, crisis management, staff training, audit coordination, budget management, roster planning, incident reporting
Preferred skills
knowledge of ISO standards, familiarity with facility management tools (VMT, IMT, Site Ops), experience with fire safety drills
Technologies
Siebel, SMDRS, VMT, IMT, Site Ops, Site Inspection tool, BGC, work permit tool
Responsibilities
Manage helpdesk, mailroom, front office, security, housekeeping, and cafeteria operations during shifts; oversee vendor performance and conduct audits; coordinate VIP visits and crisis situations; manage site operations in absence of Workplace Manager; prepare daily/weekly/monthly reports and rosters; train staff on policies and ethics.
Seniority
Mid-level, hands-on IC
