Workplace Experience Manager
Core
Lead white glove soft services delivery and oversee the day-to-day workplace environment for a Fortune 500 technology client's Bay Area campus.
Role type
Senior IC Workplace Experience Manager
Builds
Productive, safe, and engaging office environments for employees and visitors
Domain
Commercial Real Estate / Corporate Facilities Management
Deliverable
product features
Required skills
Workplace condition oversight, Facilities coordination, Health and environmental standards compliance, Space utilization optimization, Workplace layout coordination, Desk and seating assignment management, Conference room availability management, Growth and relocation planning, Reception and front-of-house services management, Employee amenities planning, Vendor relationship management, Vendor contract and service level monitoring, Workplace technology coordination, Technology user support, Client store management, Workplace budget management, Work order ticket management, Vendor performance auditing, Employee engagement program support, Workplace communications development, Policies and regulatory compliance
Preferred skills
Budgeting and cost management, Retail management, Vendor contract negotiation, Workplace-management software proficiency, CMMS proficiency, Project management, Problem-solving, Prioritization, Flexibility, Customer-service orientation
Technologies
Workplace-management software, CMMS, Microsoft Office
Responsibilities
Monitor office conditions and maintenance, Coordinate facilities teams and service providers, Support health and safety compliance, Optimize space utilization, Manage desk assignments and moves, Oversee conference room booking, Plan for growth and relocations, Manage reception services, Plan employee amenities, Manage vendor relationships and contracts, Coordinate workplace technology, Support technology users, Manage client store operations, Manage workplace budgets, Oversee work order tickets, Conduct vendor performance audits, Support employee engagement programs, Develop workplace communications, Ensure policy compliance
Seniority
Senior, hands-on IC
