Professional, Account Management
Core
Junior Account Manager supporting JLL Technologies' Account Management team in delivering service and value to clients across the Solutions portfolio.
Role type
Junior Account Manager (entry-level)
Builds
Client relationships and service delivery for technology-driven real estate solutions
Domain
Real Estate Technology / PropTech
Deliverable
client delivery
Required skills
Client relationship management, CRM tools usage, data analysis, report preparation, meeting coordination, MS Office proficiency, analytical thinking
Preferred skills
CRM systems familiarity, SaaS platform understanding, customer success principles, real estate technology interest
Responsibilities
Maintain regular communication with clients and respond to inquiries, coordinate meetings and business reviews, monitor account performance against SLAs, prepare reports on client metrics and satisfaction, escalate delivery issues, identify upsell or cross-sell opportunities, collaborate with internal teams (Sales, Service Desk, Renewals, Marketing)
Seniority
Junior, entry-level (0-2 years experience)
