Soft Services Executive
Core
Provide onsite support for integrated facilities management, overseeing housekeeping, pest control, landscaping, vendor activities, events management, and daily operations to ensure high-quality service delivery and client satisfaction.
Role type
Senior IC facilities management executive (soft services)
Builds
Clean, safe, and efficient office environments for corporate clients
Domain
Commercial real estate / Facilities management
Deliverable
product features
Required skills
Vendor management, site inspection, SLA/KPI monitoring, budget tracking, health & safety compliance, incident reporting, stakeholder communication, MS Office proficiency
Preferred skills
CAFM systems experience, sustainability initiatives knowledge, procurement skills
Technologies
MS Office (Word, Excel, Outlook), CAFM systems
Responsibilities
Monitor service performance and address issues to maintain cleanliness and safety standards; Conduct regular site inspections and audits; Liaise with vendors to ensure contractual compliance; Assist in budget tracking and cost control; Ensure compliance with health, safety, and environmental regulations; Act as a point of contact for client and occupier queries.
Seniority
Senior, hands-on IC