Senior Workspace Experience & Operations Manager
Core
Operational 2IC for the Australian portfolio, owning day-to-day onsite operations and service delivery across two commercial office locations and providing oversight for regional offices and retail branches.
Role type
Senior IC Workspace Experience & Operations Manager
Builds
Safe, compliant, and efficient operations for commercial, regional, and retail sites
Domain
Commercial Real Estate / Integrated Facilities Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Integrated facilities management, operational risk management, health & safety leadership, critical environment operations, commercial office management, retail facilities management, budget planning, vendor performance management, stakeholder management, compliance frameworks, WHS regulations
Preferred skills
Financial services client experience, highly regulated environment experience, C-suite executive engagement, sustainability integration
Technologies
None explicitly stated
Responsibilities
Manage day-to-day operations and service delivery at two commercial office locations; oversee regional offices and retail branches; manage vendor performance and SLA compliance; handle critical incidents and engineering escalations; drive continuous improvement and sustainability initiatives; ensure WHS and statutory compliance; manage budgets and cost control; support workplace experience initiatives
Seniority
Senior, hands-on IC
